The following items are final sale, non-refundable, and unexchangeable:
- Body Suits (due to the delicate nature of the items)
- Sale Items
- Discounted Items and Promotional Items (are also not legible for store credit)
Returned items must have no visible signs of wear or use and must be in new condition. This includes, but not limited to, make-up residue, fragrances and scents, or any other damages.
For items that are eligible for return: Any item that does not appear to be in its original state without any defect will be subjected to refusal. In addition, the customer will be held responsible for the returned shipping cost. Items must be returned within 7 days from the date that the order was received. Once we’ve determined your item is in good condition you will be emailed store credit information. Please allow 7-14 days for your return to be processed.
To initiate a return or exchange, please complete the following steps:
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
All returned items are to be shipped to P.O. BOX 725322 Atlanta, GA 31139. Once item has been shipped please email Support@bbeloveboutique.com immediately to receive further instructions to process the exchange.
There are NO refunds, exchange or store credit may be applied only.
Please note the following exceptions to our exchange policy:
- Discounted items are final and cannot be returned or exchanged
- All items must be returned with the original invoice, packaging, and original tags attached.
- Returned items must have no visible signs of wear or use and must be in new condition. This includes, but not limited to, make-up residue, fragrances and scents, or any other damages.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: P.O Box 725322, Atlanta GA 31139, United States.